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Job Order: 5361
Staff Representative: Tim Jadwin

Position: Manager, Research And Analytics
Location: Indiana

Company Summary:
Our client, a pioneer in the healthcare communication field, creates full-service healthcare education and marketing solutions. Experience, ground breaking ideas, and proven success means our people have the intelligence to help you achieve optimal results.

Description:
Position Description
The Research and Analytics Manager will have high-level skills in both traditional marketing research and new data analytics methods, while serving both as Manager in the intra department of Marketing and Advertising and as a member of the cross-functional team. This position will also be expected to team with the Marketing and Advertising Director to plan and execute new innovative services and other internal investment projects.
The Research and Analytics Manager will be responsible for the design, execution, analysis, and reporting/interpretation of results for research/analytics and data management projects. In addition, he/she will work independently in the primary and secondary research processes in alignment with internal and external client goals, objectives, and disease state/therapeutic knowledge as well as advanced levels of overall project ownership. Responsibilities will include general management of, and expert consultation on existing projects and new business opportunities, as well as employing efficiencies in project work/timelines while demonstrating highly effective project management, organization, and communication skills. In the role of functional project manager, motivational leadership will be expected with a focus on customer service, analysis, problem solving, and implementation of innovative methods for executing all phases of the following research projects:

• Primary Research — Independently develop and execute surveys using appropriate survey software; work with medical liaison and/or Team Lead to apply disease state and product knowledge to write survey questions; work with Team Lead to create final deliverable; tabulate survey results using survey software; independently analyze and review data, including open-ended questions; interpret findings to produce concise and actionable reports for clients
• Secondary Research—Help design research methodology; analyze and provide findings on data in order to determine future project or client strategy or to identify key questions in a given market; assist in the preparation of written and visual deliverables to current and prospective clients as well as internal management.

Preferred Skills and/or experience with

• Management, mining and reporting of data:
  • Knowledge of Evidence - based data sources
  • Search capabilities
  • Integrated data sets
  • Cross tabulations
  • Tag data for knowledge management system
  • Extract, manipulate, and analyze data
• Research process, design, and methods:
  • Self-assessment processes
  • Questionnaires/surveys
  • Performance gap analysis/root cause analysis
  • Customization
  • Change in outcome studies
  • Cross-tabulation
  • Sampling (random, stratified, etc)
• Application of statistical methods:
  • Validity and reliability testing
  • Pre and post event testing
  • Analysis of variance platforms
  • Multiple repression applications
  • Psychometric testing (a plus)
  • ANOVA
• Analytics
  • Algorithms and interpretations
  • Impact analysis
  • Score cards
  • Sigma to delta metrics
  • Graphs
• Tools
  • SPSS
  • Teleform 8.0 or higher
  • Liquid Office
  • Powerpoint
• Project management
  • Developing work strategies
  • Managing timelines
  • Project budgeting
  • Leading cross-functional teams
  • Assuring adherence to compliance guidelines
  • Trouble-shooting
  • Communicating with stakeholders
  • Reporting
• Leadership and management
  • Participate with Director in annual strategic planning for the Analytics and Research Department
  • Team leadership and management - lead analytics and research experts and provide them a positive, healthy, balanced work environment
  • Create training and staffing plans for the team; report on individual team members performance
  • Perform as Marketing and Advertising Department Lead in the absence of Director
  • Manage vendors and subcontractors as an extension of the department in achieving our goals
  • Determining cost for services and department budgeting

Education and Experience

• Minimum of bachelor’s degree from a four-year college or university in Math, Sociology, or Clinical Psychology with an emphasis on statistics
• Master’s degree or PhD in related field preferred
• Six to eight years of related experience, including supervisory experience
• Experience in the life sciences a plus

Expectations

• Ability to lead, manage, motivate, and coach people-focus on success in a team environment
• Innovative and creative with ability to consistently offer new solutions and/or refresh solutions to customers’ needs
• Ability to team with the department’s Director to plan and execute innovation and other investment projects
• Excellent customer service and dependability
• Accuracy in one’s own work, as well as quality assurance cross-functionally to deliver high-quality work
• Use intuition and experience to complement work
• Strong written and verbal communication skills with both language and numerical data, as well as the ability to read and interpret information and present data in graphical form
• Awareness of budgeted hours and ability stay within budget; identify scope change needs
• Ability to accept/promote change and demonstrate a positive attitude
• Acceptance and use of constructive feedback to improve work
• Flexibility in managing competing demands and unexpected events
• Ability to handle periods of high volumes of work
• Ability to meet deadlines and complete work in a timely manner