Job Order: 4990
Staff Representative: Tim Jadwin
Position: Activity Manager
Location: Indiana
Company Summary:
Our client is an ACCME-accredited provider that develops extensive needs and performance gap assessments, executes needs-based curricula, and impacts practitioner knowledge and patient outcomes.
Description:
Summary
The Activity Manager is responsible for leading cross-functional teams in delivering high quality continuing educational activities on time and within budget. The success of this position relies on the success of the team as well as individual performance. In addition, the Activity Manager is responsible for understanding all corporate and industry compliance guidelines and ensuring that their team members abide by these guidelines.
The Activity Manager is a leader of internal teams, and must have excellent project management and multitasking abilities. This individual is responsible for developing and managing project timelines; overseeing project deliverables; developing meeting agendas and facilitating faculty and partner meetings; monitoring activity budget expenses; and developing strong relationships with internal teams, faculty, and partners.
The Activity Manager is responsible for the on-site management of their projects, which requires overnight and weekend travel.
Requirements of the Position
- Maintain responsibility for overall tactical execution and success of activities
- Act as the team leader for educational activities
- Solicit team member assignments from departments that will be involved in activities
- Schedule and lead all team meetings, including the development of agendas and follow-up communications
- Develop and manage activity timelines
- Manage, close out, and provide analysis of activity budgets
- Possess complete understanding of all activity requirements
- Lead and coordinate faculty communications, conference calls, and slide rehearsals
- Review and manage on-site implementation for live activities; coordinate and train all on-site staff regarding expectations and their responsibilities
- Participate in content/edit review process as a quality control reviewer
- Provide internal post meeting debrief documentation
- Balance when to lead independently and know when to defer to Manager for guidance
- Successfully resolve team challenges or conflict
- Confidently participate in and contribute to strategy development process by suggesting alternatives and offering different perspectives
- Consistently enhance disease state and industry knowledge by gathering and sharing information with team members
- Effectively achieve credibility with teammates by demonstrating industry knowledge as well as strategic thinking and problem solving
- Develop experience and understanding of multiple activity types
- Participate in cross-training within other departments
- Assist in other departments as workload allows, such as Continuing Professional Development (association submissions, grant applications, grant reconciliations, activity wrap-up, etc) and Educational Opportunities (research and proposal process management)
- Strong project management skills
- Superior interpersonal, communication (verbal and written), and teaming skills; strong leadership through example and sharing of knowledge
- Detail oriented and extremely organized
- Superior problem-solving skills and ability to be proactive
- Superior ability to prioritize, multitask, and delegate
- Superior ability to perform under pressure with excellent stress management skills
- Superior customer service and management skills
- Objective driven and not task driven
- Ability to build and maintain relationships with faculty, providers, and other partners who we work with on activities and initiatives (associations and other educational partners)
- Ability to interpret and work within partner guidelines, policies, and procedures
- Bachelor’s degree
- Three years of project management experience or PMI certification preferred
- Two years of experience working in continuing medical education, or related field, preferred
- Knowledge of ACCME guidelines and OIG Compliance Program Guidelines
- Knowledge of Microsoft Excel, PowerPoint, Word, and Outlook
