Job Order: 5196
Staff Representative: Tim Jadwin
Position: Program Coordinator/Nurse To Patient
Location: Indiana
Company Summary:
Our client produces medical education programs. The mission of our client is to advance healthcare education by providing full-service content, strategy, and logistics.
Description:
About Position
The Program Coordinator is an organized, self motivated, positive, proactive individual who will join the medical team to assist the company by providing the following support:
Network Management
- Communication with Educators and Sales Reps via phone, fax, mail, and/or e-mail
- Responsible for entering program related information into multiple software systems
- Responsible for answering the educator network info line
- Troubleshot "issues" as they arise
- Establish and manage a variety of educator networks lists
- Manage shipping for programs and projects
- Fax program confirmations to confirmed educators on a daily basis
- Tabulation of meeting evaluations
- Review and process program payments
- Assist Account Manager and Program Manager as needed
- Maintain processes for entering and implementing programs
- Consistently strive to improve the network by streamlining process and showcasing the highest level of customer service
- Assist in completing weekly and monthly reports
- Manage the set-up for trainings
- Assist in the development of program materials for trainings
- Distribute training meeting materials to educators
- Establish and manage a variety of training related reports
- Handle all attendee communications whether via phone, fax, mail and/or email
- Manage attendee registration for trainings
- Understand and produce effective, clear, concise, and manageable databases and reports
- Proof all documents related to assigned training for grammatical or factual errors
- Tabulate post meeting evaluations or other documentations
- Review and process training payments
- Manage multiple tasks and priorities
- Assist with special projects as needed
- Participate in all team presentations and goals
- Multi-tasking
- High level of customer service
- Organization and prioritizing
- Written and verbal communication skills
