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Job Order:
5797
Staff Representative:
Tim Jadwin
Position:
Program Manager
Location:
Indiana
Company Summary:
Our client produces medical education programs.
Description:
Key Responsibilities
- Create, manage, and maintain client relationships and expectations while on-site
- Lead hotel pre-con and post-con meetings with staff
- Conduct client overview meeting on-site
- Execute on-site guidelines and procedures while on-site
- Manage budget on-site as program executes and changes are made
- Manage on-site timeline and execute prompt actions on-site
- Lead other travel staff as needed and take direction from staff leads
- Ensure final billing is accurate from on-site perspective and compile for Program Managers
- Manage all aspects of meeting on-site (International and domestic travel is required)
- Collaborate with team to produce Program Summary at end of meeting
- Ensure all receipts are available for final billing and all program expenses have been captured - responsible for final bill accuracy for on-site portion of bill
- Understand meeting guidelines, best practices, rules, regulations, customs, and culture per global destination
- Ensure compliance is adhered to during on-site execution
- Research international and domestic destinations and provide recommendations to team as needed
- Fulfill on-site documentation and requirements as determined for each meeting
- Finalize all program details upon return into the office (shipping, attendee lists, follow up items, client post con meetings)
- Take on projects as needed while in office
- Travel on-site for programs a minimum of 16 days per month to include weekdays, weekends and holidays.
Skills and Qualifications
- College degree in a related field
- Domestic and International travel experience
- Flexibility and Adaptability
- Ability to work in high pressure situations
- Ability to multi-task
- Ability to drive a team to move a project forward
- High level of customer service
- Strong organizational skills
- Must be detail oriented and highly accurate
- Ability to work in a team environment
- Ability to take ownership and prioritize projects
- Effective written and verbal communication skills
- Proficient in Microsoft Office Suite
- Ability to stand for long periods, up to 8 hours while implementing on-site programs
- Ability to lift 25 - 30 lbs
This position has been filled and is posted for archival information only. Feel free to submit a resume with the button below for any future openings.
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