All fees are paid by our clients. Our services are free to applicants.

Job Order:

Staff Representative:

Position:

Location:

Company Summary:

Description:

• Communication with Educators and Sales Reps via phone, fax, mail, and/or e-mail
• Responsible for entering program related information into multiple software systems
• Responsible for answering the educator network info line
• Troubleshot "issues" as they arise
• Establish and manage a variety of educator networks lists
• Manage shipping for programs and projects
• Fax program confirmations to confirmed educators on a daily basis
• Tabulation of meeting evaluations
• Review and process program payments
• Assist Account Manager and Program Manager as needed
• Maintain processes for entering and implementing programs
• Consistently strive to improve the network by streamlining process and showcasing the highest level of customer service
• Assist in completing weekly and monthly reports

• Manage the set-up for trainings
• Assist in the development of program materials for trainings
• Distribute training meeting materials to educators
• Establish and manage a variety of training related reports
• Handle all attendee communications whether via phone, fax, mail and/or email
• Manage attendee registration for trainings
• Understand and produce effective, clear, concise, and manageable databases and reports
• Proof all documents related to assigned training for grammatical or factual errors
• Tabulate post meeting evaluations or other documentations
• Review and process training payments

• Manage multiple tasks and priorities
• Assist with special projects as needed
• Participate in all team presentations and goals

• College degree in a related field
• Ability to multi-task
• Ability to drive a team to move a project forward
• High level of customer service
• Strong organizational skills
• Must be detail oriented and highly accurate
• Ability to work in a team environment
• Ability to take ownership and prioritize projects
• Effective written and verbal communication skills
• Proficient in Microsoft Office Suite
• Ability to lift 25 - 30 lbs