Job Order: 5799
Staff Representative: Tim Jadwin
Position: Program Coordinator
Location: Indiana
Company Summary:
Our client produces medical education programs.
Description:
Network Management
- Communication with Educators and Sales Reps via phone, fax, mail, and/or e-mail
- Responsible for entering program related information into multiple software systems
- Responsible for answering the educator network info line
- Troubleshot "issues" as they arise
- Establish and manage a variety of educator networks lists
- Manage shipping for programs and projects
- Fax program confirmations to confirmed educators on a daily basis
- Tabulation of meeting evaluations
- Review and process program payments
- Assist Account Manager and Program Manager as needed
- Maintain processes for entering and implementing programs
- Consistently strive to improve the network by streamlining process and showcasing the highest level of customer service
- Assist in completing weekly and monthly reports
- Manage the set-up for trainings
- Assist in the development of program materials for trainings
- Distribute training meeting materials to educators
- Establish and manage a variety of training related reports
- Handle all attendee communications whether via phone, fax, mail and/or email
- Manage attendee registration for trainings
- Understand and produce effective, clear, concise, and manageable databases and reports
- Proof all documents related to assigned training for grammatical or factual errors
- Tabulate post meeting evaluations or other documentations
- Review and process training payments
- Manage multiple tasks and priorities
- Assist with special projects as needed
- Participate in all team presentations and goals
- College degree in a related field
- Ability to multi-task
- Ability to drive a team to move a project forward
- High level of customer service
- Strong organizational skills
- Must be detail oriented and highly accurate
- Ability to work in a team environment
- Ability to take ownership and prioritize projects
- Effective written and verbal communication skills
- Proficient in Microsoft Office Suite
- Ability to lift 25 - 30 lbs
