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Staff Representative:

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Company Summary:

Description:

• This position is responsible for working in partnership with Account Services colleague(s) to lead and manage in all aspects if his/her client relationship(s). In addition, this position will help provide overall strategic plans and initiatives, ensure delivery of high quality products and services consistent with contracts and agreements, helps manage financial and budgetary compliance, is responsible (with creative ideas and solutions) for revenue growth for existing clients as well as cross selling initiatives. Most importantly, he/she is responsible for setting the creative vision and maintaining the creative standards on-going.
• Contribute to strength of agency- client relationship by nurturing relationship with client through communication, interaction and great work
• Sets and maintains high standards commensurate with creative expectations

• Provide creative leadership and standards for the entire brand
• Partner with clients on effective creative development
• Manage to client contract and project agreements with client(s), ensuring appropriate talent- to- task
• Monitor and manage team activity to ensure timely delivery of products and services to accounts
• Oversee and manage all financial aspects of client relationship including compliance to contract/ agreements, billings, write-offs, receivables, ect.
• Oversee relationships with other marketing partners of clients as required
• Create partnership approach with peers from other departments (e.g. Account Services, Creative Services, ect.) on client’s business- Creative vision
• Facilitate communication between team members and clients necessary to maintain strong relationships and effective creative management
• Provide creative and management direction as well as developmental support to direct reports
• Participate in new business/client activities and pitches as requested

• 10 years plus experience in advertising or design, at least 2 of which should be in a senior management capacity
• Must have a thorough understanding of client’s business/category and demonstrate a best in class creative approach in offering creative solutions to an assigned client or category
• Prior business development experience and demonstrated success strategic and concepting skills
• Demonstrated success in managing a cross-functional team
• Excellent interpersonal and communication skills
• Demonstrated experience working on a wide- range of accounts and categories

• Strategic Thinking: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can help create competitive and breakthrough strategies and plans. Can connect strategies to creative solutions
• Presentation Skills: Is effective and dynamic in a variety of formal presentation settings: one-on-one, small/large groups, with peers, direct reports and supervisors; is effective in selling creative rationale and work both inside and outside the organization; instills respect and can manage meeting flow during the presentations
• Willingness to be Flexible: Works beyond what is described in job description as needed. Willing to be flexible for the team, and ultimately the work. Willingness to work across teams as needed