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Job Order:

5457

Staff Representative:

Tim Jadwin

Position:

Account Director

Location:

Ohio

Company Summary:

A design firm.

Description:

Overview:
Effectively leads agency team, manages mid-level clients, and may travel extensively, without supervision, with clients.

Major responsibilities include:

• Agency team communication and management (macro)
• Strategic and tactical consultation with client, brand champion
• Facilitating, presenting, and selling high-quality deliverables
• Supporting financial reporting and reconciliation
• Management and development of direct reports
• Cross-servicing and new business development.

Description of Duties:

• Understands brand barriers, strategic vision, and implementation in collaboration with account leadership (SVP, insight planner and creative team lead); challenges strategies and directions not aligned with the brand.
• Supports scope development and execution.
• Manages revenue reporting and productivity compliance; assists in preparing regular forecasts and retainer reconciliation.
• Assists creative lead and planner in executing creative cube and all promotional initiatives; ensures delivery of high-quality product consistent with standards (i.e., excellent creative, on target strategically, and on time and budget).
• Facilitates communication among agency departments and with all client contacts in order to resolve conflict, celebrate success, and achieve strong team and client relationships; properly interprets client feedback.
• Sets clear team priorities; communicates brand objectives and strategies; anticipates and adjusts for problems and roadblocks; defines success in terms of the whole team.
• Ensures agency processes and documentation completion; keeps sr. management apprised of critical client concerns and opportunities.
• Actively participates in strategic and creative client presentations, selling and defending the agency’s point of view.
• Challenges strategies and directions not aligned with the brand positioning; helps identify brand barriers, positioning, and strategies.
• Provides training support to new client managers who are acclimating to advertising and branding principles, and the implementation processes.
• Provides management direction and developmental support to direct reports in preparation for future positions; provides challenging and stretching assignments; pushes tasks down to empower others; shares ownership and visibility.
• Facilitates agency performance evaluation, development plans, and MBO plans; holds frequent development discussions, and addresses areas requiring improvement.
• Attends all appropriate client meetings, market research, conventions; and documents all key learning.
• Gathers and contributes appropriate insights, facts, and data to foster the planning and creative processes for the client and agency team.
• Stays current with industry news and competitive environment to continually expand knowledge.

Minimum Requirements:

• Bachelor’s degree.
• Minimum 7 years of relevant experience in marketing or other related disciplines; or
• Minimum 7 years of agency experience with at least 2 years as an account supervisor reporting to a vice president.
• Must be able to travel frequently.
• Experience working on any and all of the following: pharmaceutical brand launch; professional marketing (e.g. direct-to-physician, managed care/healthcare plans, devices, pharmacies, etc.); and consumer marketing (e.g. direct-to-patient, relationship marketing, consumer).
• Specific industry or therapeutic expertise (as required by client).
• Comprehensive knowledge of solutions and application to all aspects of pharmaceutical marketing, research, and sales; helps ensure that cross-selling opportunities are facilitated and revenue goals are achieved.

Key Competencies for Position:

• Presentation and persuasion skills: Is effective in a variety of settings and group sizes with clients, peers, subordinates, and bosses; commands attention and can manage group dynamics.
• Industry application: Can quickly learn new industry, company, product, and/or technical developments of the client’s, as well as the agency business to do the job at a high level of accomplishment.
• Brand champion: Demonstrates good creative judgment and understands the elements of breakthrough advertising; evaluates creative and provides constructive comments.

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